Generative AI will enhance your services

«Generative AI and its possibilities (5/5). Artificial intelligence has necessitated the search for new ways to refine, index, and store information. Mathematical vectors are the most suitable objects for storing information from diverse data by rationalising it through mathematical knowledge. This is how the idea of the vector database was born. In this slightly more technical article, we will explore vector databases, also known as vector databases, which play a fundamental role in the storage, search, and manipulation of complex data.

Generative AI adds value to services

The different modes of using generative AI

The models used for generative AI are the famous LLMs. The name is explicit in itself: they are computer models produced by processing very, very large volumes of text. Obviously, this is not the kind of exercise a company can reproduce on its own, and it is therefore worth outlining the possible adoption methods.

If a company wants to use generative AI, it has 4 and only 4 options:

  1. Use a pre-trained standard model with context;
  2. Customise (or train) an existing model;
  3. Use a mix of both;
  4. Use a specialised model.

 

We will review these 4 options:

Pre-trained model

Using a model in its current state is akin to discussing «prompt engineering». In layman's terms, it's really the art of asking a model a (good) question. This is, by design, the «low cost» solution for using a model as it only requires work on how to use the solution, rather than particular customisation work. Two sub-options are then available to you:

  • The use of a SaaS version
    This is the simplest solution. A full set of APIs allows you to work directly with the solution. This provides you with a high-performance and always-available solution.
    The flip side of the coin, as is often the case, can be the price, as charging is fundamentally done by volume. The risk then is that intensive use translates into a significant cost.
  • Installing a solution on your own machine. This is possible with «open source» models. There will be a bit more integration work, but the procedure is relatively straightforward.

The art of «prompt engineering» will then be to provide a question with enough context for the generic model to answer your specific question.

  • Examples of use could include work on code generation, analysis of selected documents (semantic search), or even querying internal company services. Generative AI therefore contributes to accelerating the implementation of new solutions.

Model with customisation

Each business area is different, making customisation necessary. The procedure then involves fine-tuning the system by submitting examples. The complexity then lies in providing the appropriate documentation or the example responses desired in a given context.

Training must then be carried out which will lead to the generation of a new, more specific model. The burden (and cost) of such an exercise will depend on the complexity of the content and the level of accuracy expected, but will provide an infinitely reusable basis.

Hybrid model

The combined model aims to strike a balance between the cost of training on stable data assets and adaptation to a particular context.

Specialised models

Generative AI is not limited to text-based work. JEMS masters a comprehensive catalogue of solutions that can address other uses related to sound, image, and more.

Which technology to choose?

Depending on your company's needs, a particular technology will be considered for improving your productivity (Model 1) or creating new services (Models 2-4). JEMS is technology agnostic but possesses unique expertise in the methodology of creating data assets. This method has been proven with some of the largest CAC40 clients. JEMS has the capabilities and know-how to urbanise products based on generative AI within a more global vision.

In essence, JEMS's ability to adapt LLMs to your needs, in addition to its expertise on other types of artificial intelligence models, will enable you to be best supported in bringing your ideas to fruition, from the simplest to the most complex.

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