Pathé industrialises software development with Claude

25 JEMS consultants – project managers, developers, QA engineers, DevOps and architects – now work with Claude on a daily basis on the B2C platform of Pathé, one of Europe's largest cinema chains.

In a few figures...

3/4

tickets sold online via the JEMS platform

25

JEMS consultants on assignment

15

years of partnership JEMS x Pathé

156

active duration days

The project

A full product team to acculturate to AI

JEMS has been managing and developing Pathé's digital platform for over 15 years: website, mobile app, online ticketing, data platform – all hosted on AWS. Today, 3 out of 4 tickets sold by Pathé go through this platform.

The challenge was clear: to roll out Claude across the entire team – not just for developers, but for all profiles – in order to increase speed, quality and consistency without creating technical debt.

The rollout project was led by Nicolas Guichard, JEMS Delivery Lead, working directly with Jean-Christophe Désire, Pathé CIO.

Rollout & Activation

Claude Code CLI via AWS Bedrock for the whole team, then Claude.ai and Claude Desktop on the Team plan.

Plugins & Integrations

Project standards and conventions formalised into rules and skills, packaged as plugins on a dedicated Pathé GitLab.

Programme CoE

Long-term adoption support to embed good practices into team habits.

Training sessions

Enablement of all profiles — PMs, developers, QA, DevOps and architects.

Claude products used

4 phases for industrial adoption

"We have integrated Claude into our entire software production chain, from specification to deployment.

It is no longer an experimental tool:it is an operational performance driver embedded in our team practices"

Results: A measurable impact across the entire product chain

-65%

Unit test generation time

With Claude Code, developers generate their unit tests 65% faster – freeing up time for business logic and functional review.

-7%

Bugs raised in QA

Claude detects anomalies earlier in the development lifecycle, reducing the rate of bugs reaching the QA phase.

÷3

Review cycles before merge

The number of code review cycles before merge has been divided by 3 thanks to the superior quality of the code produced with Claude.

100%

Adoption in 3 weeks

The entire team—PMs, developers, QA, DevOps and architects—was actively using Claude by the third week of rollout.

-4 terms.

Accelerated time-to-production

Projects integrating Claude into the development cycle are put into production an average of 4 weeks earlier – a direct gain in Pathé's ability to deliver value to its users more quickly.

Next up: B2C use cases powered by Claude via AWS Bedrock

Conversational concierge

Replacement of the B2C search engine with a natural dialogue experience using the Pathé catalogue.

Personalised recommendations

Film suggestions and screenings tailored to each viewer's profile, history and preferences.

Night-out planner

Complete evening planner – film, schedule, dining, travel – all in a single conversation.

Discover how we transformed our clients' challenges

Deploy Claude
in your team

JEMS supports you from initial activation right through to complete adoption
and to business use cases.

Report Entreprises & IA 2026

Data & AI:
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